Alert: Update on Rapid Health and Patient Access

We have listened to patient feedback with regards to concerns regarding the use of Rapid Health. We want to reassure patients that we have not removed any channels into the practice to request an appointment. You are still able to call us or pop into the practice if that is easier. When you reach us, one of our team members will fill in the Rapid Health triage form on your behalf. It is the same form that is completed if you choose to access us online, so all patients receive the same service regardless of how they contact us.

To better support you, if you choose to pop in, we are having a privacy pod installed in the main reception area where you can comfortably sit with one of our team members whilst they go through the form for you. This should be installed and ready to use in the first week in October.

Additionally, we are in the process of organising some drop-in sessions with a team of experts who can help you with your NHS App and answer questions about Rapid Health. This is not to force anybody to use technology but to educate our patients on getting the most out of technology whilst being supported, dates to follow.

Thank you for your patience and support whilst we make every effort to improve the service and care we deliver to you.
Read More Here

Home Page


Modality St Helen’s

Welcome to our new surgery website

Rapid Health is on the NHS App using your NHS login details.

If you sign in using NHS login, we will ask your permission to share your NHS login information with our service.

This allows us to fill in some personal details for you, such as your name, date of birth and contact details.

We will not use your NHS login information for any other purposes. You can only share your NHS login information if you have proved your identity to NHS login.

You can choose not to share your NHS login information with Rapid Health but you will need to enter your information yourself whilst using the service.

Appointments
Information

Appointments<br>Information

Repeat
Prescriptions

Repeat <br>Prescriptions

New
Patients

New<br>Patients

Sick
/ Fit Notes

Sick <br>/ Fit Notes

Test
Results

Test<br>Results

Find your
NHS Number

Find your<br>NHS Number

Local and NHS services

The surgery works in partnership with local and NHS service providers and groups.

Find a pharmacy
Find urgent treatment centres
Find an NHS dentist
Find your NHS number
Health A to Z
Medicines A to Z
Find other NHS services
My Planned Care NHS

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

In case of a life-threatening emergency, please dial 999.

Latest News

Rapid Health is on the NHS App using your NHS login details.

3rd December 2025

If you sign in using NHS login, we will ask your permission to share your NHS login information with our […]

read more about Rapid Health is on the NHS App using your NHS login details.

Your Kindness Reached Ukraine

24th November 2025

Thank you so much for your incredible generosity. Thanks to your kindness, the bin for babies’ and children’s clothes and […]

read more about Your Kindness Reached Ukraine

Supporting Children in Ukraine

3rd October 2025

One of our IT team members will be travelling to Ukraine at the end of October to deliver much-needed baby […]

read more about Supporting Children in Ukraine

Subscribe by email to our latest News!

Subscribe by email to our latest news
By subscribing, you agree with our privacy policy and our terms of service.

Online Services

You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.

Get Started

Your Feedback

Complete our Friends & Family Test
Read our Reviews & Leave Feedback